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U.S. Printing and Publishing Market Sizing: 2011-2016
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This document contains United States Census Bureau historical data back to 2002, as well as InfoTrends' estimates for 2012 through 2016 for value of shipments. InfoTrends has also estimated the number of establishments for 2011.
DPO and BPO Research Findings across Regions
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InfoTrends published a study late last year entitled Service Expansion Opportunities for Document Outsourcing, in which document process outsourcing (DPO) was a core component. The study covered Canada and the U.S. in North America, as well as France, Germany, and the United Kingdom in Western Europe. Further exploration of the data reveals interesting findings. This analysis will review components of the DPO section of our study to bring light to key similarities and differences between these markets.
Hunkeler Innovationdays 2013
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InfoTrends' Ralf Schlozer, Kaspar Roos, and Matt Swain attended Hunkeler Innovationdays 2013. The bi-annual trade show is a unique international digital continuous-feed print and mail production event that takes place in Hunkeler's hometown of Lucerne, Switzerland. In this analysis, InfoTrends provides its perspective on hardware and software developments that were shown at this bi-annual trade show.
Road Map 2013: Document Outsourcing
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This document provides a view of the key trends that the InfoTrends' Document Outsourcing (DOCS) Consulting Service expects to see in 2013. It also presents a review of trends in 2012, and offers and evaluation of the predictions for 2013.
Xerox Business Review and Outlook
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This document provides an analysis of Xerox's third quarter financial results and strategy presentations the company shared at its recent Investors Conference in New York City that was attended by over 50 financial analysts. The analysis includes data and perspectives on Xerox's key business groups (Services, Technology), along with a review of its acquisitions and R and D spending trends. The document concludes with InfoTrends' outlook for Xerox as the company continues to transform its business.
The True Cost of Business Communications 2012
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Producing and distributing documents involves many processes. Some of these have tangible, "hard" costs - including printing, shipping, and storing materials. There are also other less tangible, "soft" costs that are significant. These include processes such as composition, design, editing, and project management - most of which occur before the document is printed. Companies of all sizes need to understand all these related costs to manage their businesses effectively. An effective document printing strategy leverages technology and process efficiency to provide high quality, low cost print output. Outsourcing can be an attractive approach to producing high-quality documents efficiently. To conduct a thorough return on investment (ROI) comparison of outsourcing these processes versus doing the work internally, it is necessary to understand the total cost of document production. InfoTrends has examined these costs to determine what the key considerations to outsourcing print should be. These considerations are critical to choosing the best service provider.
Big Data and Privacy: Major Themes at DMA 2012
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In the direct marketing world, the use of large and varied sets of data to segment, target, and personalize communications is nothing particularly new. Despite this reality, the growing use of measureable digital marketing channels - and the deluge of data associated with them - are shining a brighter spotlight on data-driven marketing practices. More marketers and advertisers have a desire to become data-fluent, especially when it comes to dealing with "big data" issues; at the same time, more consumers, privacy advocates, and regulators want to know how their personal information and other digital data are being used for marketing purposes.
At the 2012 Direct Marketing Association (DMA) conference and exhibition, held from October 13-18 at the Mandalay Bay Convention Center in Las Vegas, Nevada, topics like big data, security, privacy, and choice were prominent themes from the start, with the association launching a new effort to educate consumers and Congress about data-driven marketing. In parallel, many marketers are simply trying to figure out how to come to grips with their data-driven challenges.
Graph Expo 2012: Top Take-aways
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For those who attended drupa 2012 in May, Graph Expo 2012 (October 7-10 at McCormick Place South in Chicago, IL) was a bit of a disappointment since some of the most exciting products and technology demonstrations from drupa were not in evidence there. Even so, there was enough going on that was interesting for a variety of other reasons. In this analysis, I'll name my top Graph Expo 2012 take-aways.
Graph Expo 2012 Show Preview
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This document provides a compilation of some of the announcements that will greet attendees at Graph Expo 2012 (October 7-10 at McCormick Place South in Chicago, IL). This file has been updated to include a brief analysis about the hardware and software trends on the show floor. It also includes all the Graph Expo news that InfoTrends collected through October 5, 2012.
 
Service Expansion Opportunities for Document Outsourcing: Western Europe
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The competitive landscape for document outsourcing has never been more intense. Mergers, acquisitions, emerging technologies, and new entrants have squeezed margins from traditional services during a time when physical document volumes are already in decline. Concurrently, enterprises are seeking to increase business process automation and leverage data to drive decision-making and customer communications. This "perfect storm" of events has put the relevance of traditional contracts in jeopardy and will require providers to revamp their offerings to remain competitive. This study is a comprehensive review of the current landscape that identifies emerging service opportunities for document outsourcers to thrive in the future.