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| This document analyzes the findings from InfoTrends’ 2009 Future of the Office Document Survey, which was fielded during September 2009. It explores the changing role of office documents; customer requirements; and usage patterns in relation to printing, copying, scanning, and page volumes in the office environment. As appropriate, this report also compares the results from this year’s survey to the results of our 2007 survey to help establish key market trends. |
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Features
Executive Summary Introduction Methodology Definitions
A3 vs. A4
CAGR
Company Size
Mean vs. Median
Single-Function Devices vs. Multifunctional Peripherals (MFPs) Key Market Trends
Single-Function to Multifunctional
Black & White to Color
A3 to A4 Survey Findings
Respondent Profile
Company Size
Location Size
Company and Location Size: 2007 vs. 2009
Primary Business
Annual Revenues
Job Title
Department
Equipment Owned
Black & White A3 Devices
Black & White A4 Devices
Color A3 Devices
Color A4 Devices
Other Office Equipment
Inkjet-Based Devices
Primary Use
Percentage of Network-Connected Inkjet Devices
Printing and Copying: Black & White vs. Color
Primary Applications for Monochrome Printing/Copying
Primary Applications for Color Printing/Copying
Percentage of Output Produced in Color
Satisfaction with Color Image Quality
Outsourcing Practices
Outsourcing for Production
Reasons for Outsourcing
Change in Outsourcing in Past Year
Anticipated Change in Outsourcing in Coming Year
Paper Consumption
Number of Paper Sheets Used Per Month
Change in Print/Copy Volume in Past Year
Anticipated Change in Print/Copy Volume in Coming Year
Use of Software to Monitor/Control Paper Volumes
Percentage of Devices that Use Various Paper Sizes
Percentage of Color Output Produced on Various Paper Weights
Output Produced on Color MFPs
Anticipated Change in Use of Specialty Papers
Anticipated Change in Use of Recycled Papers
Office Devices Equipped with Paper Handling Features
Questions about Specific Office Devices
Functions Performed on MFPs
Documents Scanned on Workgroup Copiers and Multifunctional Printers
Scanning Applications
Anticipated Change in Use of Various Functions
Use of Color
Company’s Attitude about Color
Strongest Barrier to Widespread Color Use
Future Purchasing Intentions
Black & White or Color?
Maximum Page Size
Importance of Various Criteria
Importance of Various Features for Next MFP
Anticipated Purchasing Location
Software Applications
Usefulness of Document Management Software
Importance of Various Abilities
Environmental Features
Brand Awareness
Black & White Office Equipment
Color Laser Office Equipment
Color Inkjet Office Equipment Conclusion
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