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Understanding Data Responsibility: The Growing Importance of Cybersecurity
Understanding Data Responsibility: The Growing Importance of Cybersecurity
Our Price: $999.00

This document is the second in a series of three that InfoTrends is writing on the importance of data responsibility. In this volume, we examine cybersecurity – identifying which companies are at the most risk, as well as the initiatives they can implement for better protection. We also break down several of the more common forms of cyber attacks so that executives may be more informed of the dangers facing their companies.
Understanding Data Responsibility
Understanding Data Responsibility
Our Price: $999.00

After years of being behind the technology, large legislative bodies are starting to take a serious look at consumer data collection. The recent enactment of the GDPR in the EU has implications that extend far beyond the region, and the upcoming California Consumer Privacy Act ensures that companies cannot remain ignorant of these new policies any longer. In this analysis, InfoTrends breaks down exactly what the GDPR and California Consumer Privacy Act are, as well as how businesses can remain compliant and embrace data responsibility. This is the first part of a three-part series on how to use data responsibly.
Customer Communications Delivery Forecast North America: 2017-2022
Customer Communications Delivery Forecast North America: 2017-2022
Our Price: $9,995.00

This report contains the 2017 market size of the North America customer communications delivery market as defined by Keypoint Intelligence – InfoTrends (InfoTrends) and provides a forecast for the years 2018 to 2022. We consider the delivery of transactional and direct marketing customer communications across print and digital channels.
Road Map 2018: Customer Communications
Road Map 2018: Customer Communications
Our Price: $299.00

Every January, the analysts at Keypoint Intelligence – InfoTrends ponder the past year, contemplate the next, and compile a list of the key trends we expect to have the greatest impact on customer communications market in the months ahead. The customer communications market is facing significant disruption from a variety of forces, including the emergence of new technologies, changes in the regulatory environment, and customers’ evolving communications preferences. These dynamics will have a significant impact on the ways in which enterprises in a variety of vertical industries communicate with their customers.
Road Map 2018: Office Technology & Services Europe
Road Map 2018: Office Technology & Services Europe
Our Price: $299.00

Looking ahead to 2018, the Road Map is the analysts’ view of the most important factors expected to impact the document imaging business. This roadmap is the first of its kind, where InfoTrends analysts from all areas of the office contribute a Complete Office View. The issues discussed are predicted to be front of mind for all those involved in the document imaging industry. Coupled with a look at the Year in review we hope to give you food for thought as the new year begins.
U.S. Office Channels Survey
U.S. Office Channels Survey
Our Price: $4,995.00

This study was designed to compare the differences between the U.S. office equipment channels’ current and future business priorities as it pertains to hardware, supplies, and software solutions and managed print services. The following analysis highlights key channel trends as it relates to the U.S. market.
Enterprise Customer Communications—  Trends and Strategies from Around the Globe
Enterprise Customer Communications— Trends and Strategies from Around the Globe
Our Price: $4,995.00

InfoTrends has spent the last five months conducting interviews with over 60 providers of customer communications services and other key market stakeholders worldwide. This analysis is a summary of the top enterprise trends these providers cite as the most influential in the customer communications market globally and the regional nuances dictating market conditions in specific geographies and vertical sectors.
Customer Engagement Technologies State of the Market 2016
Customer Engagement Technologies State of the Market 2016
Our Price: $24,995.00

The 2016 Customer Engagement Technologies State of the Market primary research provides in-depth insight into the market of customer communications management (CCM) and engagement-related technologies, such as marketing campaign management and customer journey management. The basis of this primary research was a web-based survey probing 808 North American, Latin American, and Western European enterprises with 500+ employees. Verticals included are Financial Services, Insurance, Governments, Healthcare Services, Telcos, and Utilities across key business departments: IT, Marketing, and Customer Service..